Once your order has been completed and shipped, you will receive a shipping confirmation with tracking information
Please understand that once your package has been handed over to the United States Postal Service (USPS), UPS, or another shipping carrier and tracking confirms acceptance of the package, the package is no longer in our possession or control.
From that point forward, delivery times, delays, attempted deliveries, carrier holds, and pickup requirements are the responsibility of the shipping carrier.
If your tracking information shows that your package has arrived at your local Post Office or UPS facility but is not yet available for delivery or pickup, please contact the carrier directly using your tracking number.
We are happy to provide your tracking information and assist with locating the shipment; however, we cannot control or guarantee the carrier's delivery schedule once the package has been accepted by the carrier.
Not quite right? We'll make it right.
You have 15 days from delivery to send your hat back. To get a full refund, your bucket hat has to be unused and unwashed, in the same condition you got it. Every hat is handmade and checked by the founder before it ships, so we ask that it comes back the same way.
Send your return to:
Nothing But Buckets
4550 Jonesboro Rd
Suite A2‑319
Union City, GA 30291
Once your hat arrives and we check its condition, we'll send your full refund.
Thank you for understanding and for supporting our small business!